{"id":56499,"date":"2021-12-15T16:22:00","date_gmt":"2021-12-15T09:22:00","guid":{"rendered":"https:\/\/www.xinwengao.com\/cn\/pr\/2021121516220056499"},"modified":"2021-12-15T17:54:25","modified_gmt":"2021-12-15T09:54:25","slug":"%e4%bd%b3%e8%83%bd%e9%a6%99%e6%b8%af%e4%b8%be%e5%8a%9edx-journey-achieving-digital-maturity%e6%b4%bb%e5%8a%a8","status":"publish","type":"post","link":"https:\/\/www.xinwengao.com\/cn\/pr\/2021121516220056499","title":{"rendered":"\u4f73\u80fd\u9999\u6e2f\u4e3e\u529e\u201cDX Journey: Achieving Digital Maturity\u201d\u6d3b\u52a8"},"content":{"rendered":"<p><p><span class=\"xn-subheadline\">\u4ee5\u5d2d\u65b0\u6570\u5b57\u5316\u6280\u672f\u52a9\u4f01\u4e1a\u5728\u4e0d\u65ad\u53d1\u5c55\u7684\u6570\u5b57\u5316\u73af\u5883\u4e2d\u6301\u7eed\u5730\u63d0\u5347\u9002\u5e94\u6027\u548c\u7075\u6d3b\u6027<\/span><\/p>\n<table border=\"0\" cellspacing=\"10\" cellpadding=\"5\" align=\"right\">\n<tbody>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/www.xinwengao.com\/cn\/wp-content\/uploads\/Canon_Logo-2.jpg\" border=\"0\" alt=\"\" title=\"logo\" hspace=\"0\" vspace=\"0\" width=\"118\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u9999\u6e2f2021\u5e7412\u670815\u65e5 \/\u7f8e\u901a\u793e\/ &#8212; \u6570\u5b57\u5316\u8f6c\u578b\u4e0d\u4ec5\u5355\u51ed\u79d1\u6280\u7684\u5e94\u7528\u53ca\u521b\u65b0\uff0c\u66f4\u9700\u8981\u5728\u4e0d\u540c\u7684\u4e1a\u52a1\u8303\u7574\u4e2d\u59a5\u5584\u8fd0\u7528\u9002\u5408\u7684\u6570\u5b57\u5316\u5de5\u5177\uff0c\u4ee5\u8fbe\u5230\u6570\u5b57\u5316\u7684\u9ad8\u7ea7\u6210\u719f\u9636\u6bb5\u3002\u4f73\u80fd\u9999\u6e2f\u4e8e\u5c16\u6c99\u5480\u51ef\u60a6\u9152\u5e97\u4e3e\u529e<span id=\"spanHghlt5e33\">\u201c<\/span>DX Journey: Achieving Digital Maturity<span id=\"spanHghlt7bc9\">\u201d<\/span>\u6d3b\u52a8\uff0c\u9080\u8bf7\u4e86\u5546\u4e1a\u4f19\u4f34\u3001\u884c\u4e1a\u4ee3\u8868\u548c\u4e0d\u540c\u884c\u4e1a\u7684\u5ba2\u6237\u4eb2\u4e34\u73b0\u573a\u53c2\u89c2\uff0c\u4f73\u80fd\u9999\u6e2f\u7684\u4e13\u4e1a\u56e2\u961f\u56f4\u7ed5\u591a\u7ef4\u5ea6\u6570\u5b57\u5316\u8f6c\u578b\u53ca\u6570\u5b57\u5316\u6210\u719f\u5ea6\uff0c\u4e3a\u5ba2\u6237\u63d0\u4f9b\u542f\u53d1\u6027\u7684\u6982\u5ff5\u548c\u5b9e\u7528\u5efa\u8bae\uff0c\u5e76\u5c55\u793a\u4f73\u80fd\u9999\u6e2f\u7684\u6700\u65b0\u4ea7\u54c1\u548c\u5546\u4e1a\u89e3\u51b3\u65b9\u6848\u3002<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder2517\">\n<\/p><\/div>\n<p>\u672c\u6b21\u6d3b\u52a8\u7740\u91cd\u4e8e\u5c55\u793a8\u4e2a\u5173\u952e\u4e1a\u52a1\u65b9\u9762\uff1a\u9500\u552e\u3001\u5e02\u573a\u63a8\u5e7f\u3001\u8d22\u52a1\u53ca\u4f1a\u8ba1\u3001\u6cd5\u5f8b\u3001\u8d44\u8baf\u79d1\u6280\u3001\u884c\u653f\u3001\u4eba\u529b\u8d44\u6e90\u548c\u63a5\u5f85\u5904\u3002\u6bcf\u4e2a\u90e8\u95e8\u90fd\u62e5\u6709\u7b26\u5408\u5404\u81ea\u4e1a\u52a1\u5c5e\u6027\u7684\u6570\u5b57\u5316\u8fc7\u7a0b\uff0c\u6240\u4ee5\u9700\u8981\u91c7\u7528\u76f8\u5e94\u7684\u6570\u5b57\u5316\u5de5\u5177\u3002\u900f\u8fc7\u6570\u5b57\u5316\u6210\u719f\u5ea6\u6a21\u578b (Digital Maturity Model\uff0cDMM)\uff0c\u4f01\u4e1a\u53ef\u6839\u636e\u5176\u53d1\u5c55\u7b56\u7565\uff0c\u5236\u8ba2\u72ec\u7279\u4e14\u57fa\u4e8e\u884c\u4e1a\u5bfc\u5411\u7684\u8f6c\u578b\u8ba1\u5212\u3002<\/p>\n<p><b>\u4f73\u80fd\u9999\u6e2f\u5546\u52a1\u5f71\u50cf\u65b9\u6848\u53ca\u6570\u7801\u5370\u5237\u90e8\u9ad8\u7ea7\u603b\u76d1\u53ca\u603b\u7ecf\u7406\u9648\u5fd7\u521a\u5148\u751f<\/b>\u8868\u793a\uff1a\u201c\u5355\u9760\u91c7\u7528\u66f4\u591a\u3001\u66f4\u597d\u7684\u65b0\u5174\u6280\u672f\u5e76\u4e0d\u8db3\u591f\uff0c\u6570\u5b57\u5316\u8f6c\u578b\u5fc5\u987b\u4f34\u968f\u5f3a\u5927\u7684\u6570\u5b57\u6587\u5316&nbsp;(Digital Culture)\uff0c\u5e76\u786e\u4fdd\u4e0e\u6301\u4efd\u8005\u3001\u7ec4\u7ec7\u67b6\u6784\u3001\u4e1a\u52a1\u548c\u4f01\u4e1a\u6587\u5316\u4fdd\u6301\u4e00\u81f4\u3002\u201dDMM\u6307\u51fa5\u4e2a\u4f01\u4e1a\u5e94\u5173\u6ce8\u7684\u6838\u5fc3\u8303\u7574\uff0c\u4ee5\u8fbe\u5230\u6570\u5b57\u5316\u6210\u719f\u5ea6\u6a21\u578b\u7684\u6807\u51c6\u3002\u9648\u5fd7\u521a\u5148\u751f\u8865\u5145\uff1a\u201c\u4f01\u4e1a\u53ef\u900f\u8fc7\u5229\u7528DMM\u6765\u8bc4\u4f30\u5176\u672c\u8eab\u7684\u6570\u5b57\u5316\u80fd\u529b (Digital Capabilities) \uff0c\u5148\u51b3\u5b9a\u4f18\u5148\u8f6c\u578b\u7684\u9886\u57df\uff0c\u518d\u5236\u8ba2\u77ed\u671f\u548c\u957f\u671f\u7684\u8ba1\u5212\uff0c\u4ee4\u6574\u4f53\u4e1a\u52a1\u80fd\u529b\u90fd\u53ef\u8fbe\u5230\u9ad8\u7ea7\u6570\u5b57\u5316\u6210\u719f\u5ea6\u6a21\u578b\u7684\u6807\u51c6\u3002\u201d<\/p>\n<p><b>\u6570\u5b57\u5316\u6210\u719f\u5ea6\u6a21\u578b <\/b><b>(Digital Maturity Model, DMM) \u76845\u5927\u8303\u7574<\/b><\/p>\n<div>\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"1\" class=\"prntblns\">\n<tbody>\n<tr>\n<td class=\"prnsbts prnrbrs prnvab prnsbbs prnpl6 prnsbls prnpr6\">\n<p class=\"prnews_p\"><span class=\"prnews_span\">\u5ba2\u6236<\/span><\/p>\n<\/td>\n<td class=\"prngen3\">\n<p class=\"prnews_p\"><span class=\"prnews_span\">\u6218\u7565<\/span><\/p>\n<\/td>\n<td class=\"prngen3\">\n<p class=\"prnews_p\"><span class=\"prnews_span\">\u6280\u672f<\/span><\/p>\n<\/td>\n<td class=\"prngen3\">\n<p class=\"prnews_p\"><span class=\"prnews_span\">\u64cd\u4f5c<\/span><\/p>\n<\/td>\n<td class=\"prngen3\">\n<p class=\"prnews_p\"><span class=\"prnews_span\">\u7ec4\u7ec7\u67b6\u6784\u53ca\u6587\u5316<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"prnsbt1 prnrbrs prnvab prnsbbs prnpl6 prnsbls prnpr6\">\n<p class=\"prnews_p\"><span class=\"prnews_span\">\u901a\u8fc7\u5ba2\u6237\u5e38\u7528\u6e20\u9053\u6765\u63d0\u5347\u5ba2\u6237\u4f53\u9a8c<\/span><\/p>\n<\/td>\n<td class=\"prngen5\">\n<p class=\"prnews_p\"><span class=\"prnews_span\">\u8fd0\u7528\u53ef\u6709\u6548\u589e\u5f3a\u7ade\u4e89\u529b\u7684\u65b9\u5f0f\u8fdb\u884c\u8f6c\u578b\u548c\u8fd0\u8425<\/span><\/p>\n<\/td>\n<td class=\"prngen5\">\n<p class=\"prnews_p\"><span class=\"prnews_span\">\u5584\u7528\u9002\u5f53\u7684\u5de5\u5177\u6709\u6548\u5730\u8fdb\u884c\u6570\u636e\u5904\u7406<\/span><\/p>\n<\/td>\n<td class=\"prngen5\">\n<p class=\"prnews_p\"><span class=\"prnews_span\">\u4f18\u5316\u53ca\u6539\u8fdb\u4e0d\u540c\u4e1a\u52a1\u65b9\u9762\u7684\u8fd0\u8425<\/span><\/p>\n<\/td>\n<td class=\"prngen5\">\n<p class=\"prnews_p\"><span class=\"prnews_span\">\u901a\u8fc7\u6cbb\u7406\u548c\u4eba\u624d\u7ba1\u7406\u9f13\u52b1\u6570\u5b57\u6587\u5316<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<p>&nbsp;<\/p>\n<p><b>\u8d85\u8d8a\u4f20\u7edf\u754c\u9650<\/b><\/p>\n<p>\u79d1\u6280\u4e0e\u65f6\u5e76\u8fdb\uff0c\u4f01\u4e1a\u8ffd\u6c42\u5f00\u653e\u7684\u667a\u80fd\u4e14\u517c\u5bb9\u6027\u9ad8\u7684\u7cfb\u7edf\uff0c\u4ee5\u63d0\u5347\u7ade\u4e89\u4f18\u52bf\u3002\u4f73\u80fd<b>IRISXtract\u6570\u636e\u64b7\u53d6\u65b9\u6848<\/b>\u662f\u7531\u4eba\u5de5\u667a\u80fd\u9a71\u52a8\uff0c\u4ece\u6587\u4ef6\u626b\u63cf\u3001\u5206\u7c7b\u3001\u6570\u636e\u64b7\u53d6\u3001\u521b\u5efa\u7d22\u5f15\uff0c\u5230\u5f52\u6863\u548c\u5206\u53d1\uff0c\u6574\u4e2a\u8fc7\u7a0b\u90fd\u4e0d\u518d\u9700\u8981\u4f9d\u8d56\u4e00\u5957\u7279\u5b9a\u7684\u6a21\u677f\u6216\u89c4\u5219\u53bb\u8fdb\u884c\u6307\u5b9a\u533a\u57dfOCR\u3002IRISXtract\u7684\u6570\u636e\u64b7\u53d6\u6280\u672f\u65e0\u9700\u53c2\u8003\u6a21\u677f\u3001\u6807\u51c6\u683c\u5f0f\u6216\u624b\u52a8\u914d\u7f6e\uff0c\u4fbf\u80fd\u81ea\u4e3b\u8fdb\u884c\u5168\u6587\u6570\u636e\u64b7\u53d6\u3002<\/p>\n<p>\u6b64\u5916\uff0c\u4ece\u591a\u4e2a\u6e20\u9053\u63a5\u6536\u7684\u4e0d\u540c\u6587\u4ef6\u7c7b\u578b\uff0c\u5305\u62ec\u7eb8\u8d28\u6587\u4ef6\u3001\u7535\u5b50\u6587\u4ef6\u548c\u7535\u5b50\u90ae\u4ef6\u7b49\uff0cIRISXtract\u90fd\u53ef\u8fdb\u884c\u6570\u636e\u64b7\u53d6\uff0c\u6700\u5feb\u53ef\u4e8e1\u79d2\u5185\u64b7\u53d6\u591a\u8fbe8\u5343\u4e07\u4e2a\u5730\u5740\u6570\u636e\u3002\u6240\u64b7\u53d6\u7684\u6570\u636e\u53ef\u4e0a\u4f20\u5230\u4f01\u4e1a\u73b0\u6709\u7684\u6587\u4ef6\u7ba1\u7406\u7cfb\u7edf\uff0c\u7ee7\u800c\u8fdb\u5165\u5ba1\u6279\u6d41\u7a0b\u5e76\u5b58\u6863\u3002\u8be5\u65b9\u6848\u5185\u7f6e\u7684\u4eba\u5de5\u667a\u80fd\u548c\u673a\u5668\u5b66\u4e60\u6280\u672f\u53ef\u4e0d\u65ad\u63d0\u9ad8\u6570\u636e\u5904\u7406\u7684\u51c6\u786e\u6027\uff0c\u4ee3\u66ff\u4eba\u624b\u5b8c\u6210\u5355\u8c03\u4e4f\u5473\u4e14\u91cd\u590d\u6027\u9ad8\u7684\u5de5\u4f5c\uff0c\u8ba9\u5458\u5de5\u4f53\u9a8c\u66f4\u9ad8\u6548\u3001\u66f4\u7075\u6d3b\u7684\u6570\u636e\u64b7\u53d6\u6d41\u7a0b\uff0c\u6709\u6548\u63d0\u9ad8\u5458\u5de5\u7684\u6ee1\u610f\u5ea6\u3001\u58eb\u6c14\u548c\u5de5\u4f5c\u6548\u7387\u3002\u56e0\u6b64\uff0c\u4f01\u4e1a\u4fbf\u80fd\u91ca\u653e\u66f4\u591a\u7684\u4eba\u529b\u53bb\u53d1\u5c55\u6838\u5fc3\u4e1a\u52a1\uff0c\u4ece\u800c\u5927\u5927\u63d0\u5347\u7ade\u4e89\u4f18\u52bf\u3002<\/p>\n<p><b>\u589e\u52a0\u5ba2\u6237\u53c2\u4e0e\u5ea6<\/b><\/p>\n<p>\u5728\u7ade\u4e89\u6fc0\u70c8\u7684\u5e02\u573a\u4e2d\uff0c\u5ba2\u6237\u4e5f\u53d8\u5f97\u66f4\u7cbe\u660e\uff0c\u6570\u5b57\u5316\u79d1\u6280\u7684\u5e7f\u6cdb\u5e94\u7528\u66f4\u4ee4\u54c1\u724c\u4e0e\u6d88\u8d39\u8005\u4e4b\u95f4\u7684\u4e92\u52a8\u500d\u589e\u3002\u4f73\u80fd<b>\u5ba2\u6237\u4f53\u9a8c\u7ba1\u7406\u65b9\u6848<\/b><b>&nbsp;(Customer Communication Management, CCM) <\/b>\u53ef\u5229\u7528\u5927\u6570\u636e\u8fdb\u884c\u6570\u636e\u6316\u6398\uff0c\u5e76\u901a\u8fc7\u5f3a\u5927\u3001\u4e2a\u6027\u5316\u548c\u6709\u6548\u7684\u6c9f\u901a\u4f7f\u4f01\u4e1a\u4e0e\u5ba2\u6237\u7684\u4e92\u52a8\u8fdb\u5165\u65b0\u7eaa\u5143\u3002<\/p>\n<p>CCM\u5c06\u6765\u81ea\u4e0d\u540c\u4f01\u4e1a\u7cfb\u7edf\u7684\u5ba2\u6237\u6570\u636e\u7b80\u5316\u5e76\u96c6\u4e2d\u50a8\u5b58\u5230\u4e2d\u592e\u7ba1\u7406\u5e73\u53f0\uff0c\u534f\u52a9\u62e5\u6709\u5e9e\u5927\u5ba2\u6237\u6570\u636e\u5e93\u7684\u4f01\u4e1a\uff0c\u5982\u94f6\u884c\u3001\u4fdd\u9669\u516c\u53f8\u548c\u8d85\u7ea7\u5e02\u573a\u7b49\uff0c\u5728\u77ed\u77ed\u51e0\u5c0f\u65f6\u5185\u751f\u6210\u6570\u767e\u4e07\u4e2a\u53ef\u4ee5\u8fde\u63a5\u5168\u6e20\u9053 (Omni-Channel) \u7684\u4e2a\u6027\u5316\u4fe1\u606f\u3002\u8fd9\u4e9b\u4fe1\u606f\u7b26\u5408\u54c1\u724c\u5f62\u8c61\uff0c\u5373\u65f6\u53ef\u7528\uff0c\u5e76\u5177\u5907\u4e00\u81f4\u6027\uff0c\u8ba9\u5ba2\u6237\u6c9f\u901a\u7ba1\u7406\u53d8\u5f97\u66f4\u52a0\u5feb\u6377\u548c\u7b80\u6613\u3002<\/p>\n<p>\u9762\u5bf9\u6d77\u91cf\u6570\u636e\uff0c\u4f9d\u8d56\u4eba\u624b\u5904\u7406\u548c\u5206\u7c7b\u4e0d\u4ec5\u662f\u76f8\u5f53\u8017\u65f6\u7684\u5de5\u4f5c\uff0c\u4e14\u6570\u636e\u51c6\u786e\u6027\u4f4e\uff0c\u8fc7\u7a0b\u91cd\u590d\u8fc7\u4e8e\u67af\u71e5\u4e4f\u5473\u3002\u7136\u800c\uff0c\u82e5\u5c06\u6570\u636e\u5904\u7406\u5916\u5224\u51fa\u53bb\uff0c\u53ef\u80fd\u4f1a\u5bfc\u81f4\u6210\u672c\u9ad8\u6da8\u3001\u5468\u8f6c\u65f6\u95f4\u957f\u548c\u654f\u611f\u6570\u636e\u6cc4\u6f0f\u7b49\u95ee\u9898\u7684\u53d1\u751f\u3002&nbsp;CCM\u5b9e\u73b0\u6570\u636e\u5904\u7406\u81ea\u52a8\u5316\uff0c\u4f7f\u7528\u4f4e\u4ee3\u7801\u6216\u65e0\u4ee3\u7801\u7f16\u7a0b\uff0c\u7b80\u6613\u64cd\u4f5c\u6d41\u7a0b\uff0c\u7cbe\u51c6\u5207\u5408\u5185\u90e8\u8425\u9500\u7b56\u7565\u7684\u9700\u6c42\u3002<\/p>\n<p><b>\u6ee1\u8db3\u591a\u6837\u5316\u9700\u6c42<\/b><\/p>\n<p>\u5168\u7403\u4e91\u7aef\u670d\u52a1\u7684\u91c7\u7528\u5c06\u7ee7\u7eed\u5feb\u901f\u589e\u52a0\uff0c\u9884\u8ba12022\u5e74\u5c06\u8d85\u8fc74,820\u4ebf\u7f8e\u5143\uff0c\u4e0e\u53bb\u5e74\u540c\u671f\u76f8\u6bd4\u589e\u957f 54%\u3002\u53ef\u662f\uff0c\u4ecd\u6709\u4e9b\u4f01\u4e1a\u9009\u7528\u4f20\u7edf\u5b9e\u4f53\u4f3a\u670d\u5668\uff0c\u539f\u56e0\u662f\u4f20\u7edf\u5b9e\u4f53\u4f3a\u670d\u5668\u5177\u5907\u5f3a\u5927\u5b89\u5168\u6027\u3001\u66f4\u5927\u638c\u63a7\u6743\uff0c\u4ee5\u53ca\u5207\u5408\u4e1a\u52a1\u9700\u6c42\u3002\u4e3a\u8fbe\u5230\u4e24\u5168\u5176\u7f8e\uff0c<b>\u4f73\u80fd<\/b><b>uniFLOW\u8f93\u51fa\u7ba1\u7406\u65b9\u6848<\/b>\u8fd0\u7528\u4e86\u6df7\u5408\u6280\u672f\uff0c\u7ed3\u5408\u5b9e\u4f53\u4f3a\u670d\u5668\u4e0e\u4e91\u7aef\u8d44\u6e90\uff0c\u5c06\u6253\u5370\u548c\u626b\u63cf\u670d\u52a1\u5408\u5e76\u6210\u9ad8\u5ea6\u7075\u6d3b\u7684\u6df7\u5408\u7cfb\u7edf\uff0c\u4ee5\u53d1\u6325\u4e92\u8865\u4f18\u52bf\u3002\u7528\u6237\u53ef\u968f\u65f6\u5728uniFLOW Online\u4e0a\u5c06\u6253\u5370\u4f5c\u4e1a\u4e0b\u8f7d\u5230\u4f3a\u670d\u5668\uff0c\u518d\u8fdb\u884c\u5982\u9884\u7b97\u63a7\u5236\u7b49\u64cd\u4f5c\u3002\u7528\u6237\u4e5f\u53ef\u4eab\u7528\u66f4\u591a\u7531uniFLOW Online\u63d0\u4f9b\u7684\u6253\u5370\u4f5c\u4e1a\u63d0\u4ea4\u65b9\u5f0f\u8fdb\u884c\u6253\u5370\u3002\u8be5\u6df7\u5408\u7cfb\u7edf\u540c\u65f6\u5177\u5907\u53ef\u6269\u5c55\u6027\u3001\u5373\u65f6\u8fd0\u884c\u53ca\u66f4\u957f\u7684\u6b63\u5e38\u8fd0\u4f5c\u65f6\u95f4\uff0c\u9002\u7528\u4e8e\u4e0d\u540c\u89c4\u6a21\u548c\u884c\u4e1a\u7684\u516c\u53f8\u3002<\/p>\n<p>\u5171\u4eab\u6253\u5370\u548c\u626b\u63cf\u670d\u52a1\u8d8a\u6765\u8d8a\u666e\u53ca\uff0c\u4e3a\u534f\u52a9\u4f01\u4e1a\u548c\u673a\u6784\u66f4\u597d\u5730\u7ba1\u7406\u8fd9\u4e9b\u670d\u52a1\uff0c\u4f73\u80fd<b>Paylink\u6309\u9700\u652f\u4ed8\u65b9\u6848<\/b>\u63d0\u4f9b\u7b80\u5355\u6613\u7528\u4e14\u9ad8\u6548\u7684\u4f7f\u7528\u4f53\u9a8c\u3002&nbsp;Paylink\u652f\u6301\u591a\u79cd\u79fb\u52a8\u652f\u4ed8\u65b9\u5f0f\uff0c\u5305\u62ec\u652f\u4ed8\u5b9d\u9999\u6e2f (AlipayHK) \u548c\u5fae\u4fe1\u652f\u4ed8 (Wechat Pay)\uff0c\u8ba9\u7528\u6237\u6839\u636e\u9700\u6c42\u7075\u6d3b\u9009\u62e9\u65b9\u4fbf\u7684\u652f\u4ed8\u65b9\u5f0f\u3002\u53ea\u8981\u626b\u63cf\u4f73\u80fd\u591a\u529f\u80fd\u6587\u4ef6\u5904\u7406\u7cfb\u7edf\u4e0a\u7684\u4e8c\u7ef4\u7801\uff0c\u5373\u53ef\u9009\u62e9\u4e00\u6b21\u6027\u652f\u4ed8\u6765\u5b8c\u6210\u6253\u5370\u3001\u626b\u63cf\u548c\u590d\u5370\u7684\u4ed8\u6b3e\u3002\u8be5\u7cfb\u7edf\u80fd\u81ea\u52a8\u751f\u6210\u5206\u6790\u56fe\u8868\u548c\u7edf\u8ba1\u6570\u636e\uff0c\u4ee4\u6253\u5370\u7528\u91cf\u548c\u6210\u672c\u4e00\u76ee\u4e86\u7136\uff0c\u4fbf\u4e8e\u7ba1\u7406\u5458\u6709\u6548\u5730\u8fdb\u884c\u8d44\u6e90\u5206\u914d\u548c\u7ba1\u7406\uff0c\u975e\u5e38\u9002\u7528\u4e8e\u5171\u4eab\u7a7a\u95f4\u3001\u5496\u5561\u5e97\u3001\u56fe\u4e66\u9986\u548c\u5927\u5b66\u7b49\u516c\u5171\u573a\u6240\u3002<\/p>\n<p><b>\u878d\u5165\u81ea\u52a8\u5316\u673a\u5668\u4eba<\/b><\/p>\n<p>\u4f7f\u7528\u81ea\u52a8\u7269\u6d41\u673a\u5668\u4eba\u5df2\u6210\u4e3a\u5e02\u573a\u7684\u5927\u52bf\u6240\u8d8b\uff0c\u7535\u5b50\u5546\u52a1\u7684\u5174\u8d77\u5219\u662f\u5176\u9a71\u52a8\u529b\u4e4b\u4e00\u3002\u73b0\u5728\uff0c\u9152\u5e97\u3001\u673a\u573a\u3001\u5927\u578b\u4f01\u4e1a\u548c\u5927\u5b66\u7b49\u5730\u65b9\u5df2\u9010\u6b65\u5f15\u5165\u8fd9\u7c7b\u673a\u5668\u4eba\uff0c\u534f\u52a9\u8fd0\u9001\u8d27\u7269\u3002\u4f73\u80fd\u7684<b>\u667a\u80fd\u670d\u52a1\u673a\u5668\u4eba<\/b>\u662f\u4e3a\u529e\u516c\u5ba4\u73af\u5883\u800c\u8bbe\u7684\u7535\u52a8\u673a\u5668\u4eba\uff0c\u53ef\u5c06\u5feb\u9012\u548c\u90ae\u4ef6\u7b49\u7269\u54c1\u8fd0\u9001\u7ed9\u6307\u5b9a\u90e8\u95e8\u6216\u5458\u5de5\uff0c\u8fd0\u9001\u8fc7\u7a0b\u65e0\u9700\u4eba\u4e3a\u5e72\u9884\u3002\u6536\u4ef6\u8005\u53d6\u4ef6\u65f6\u9700\u8981\u8f93\u5165\u76f8\u5e94\u5bc6\u7801\uff0c\u4ee5\u9632\u6b62\u672a\u7ecf\u6388\u6743\u7684\u8bbf\u95ee\uff0c\u4ece\u800c\u4fdd\u62a4\u673a\u5bc6\u6587\u4ef6\u4e0d\u88ab\u6cc4\u6f0f\u548c\u907f\u514d\u7269\u54c1\u9519\u8bef\u9886\u53d6\u3002\u5c06\u8fd9\u79cd\u7e41\u7410\u4e14\u4e0d\u5177\u521b\u9020\u6027\u7684\u5de5\u4f5c\u81ea\u52a8\u5316\u540e\uff0c\u4f01\u4e1a\u5c31\u53ef\u5c06\u4eba\u529b\u8d44\u6e90\u5206\u914d\u5230\u5176\u4ed6\u66f4\u6709\u4ef7\u503c\u7684\u5de5\u4f5c\u4e2d\u3002<\/p>\n<p><b>\u5851\u9020\u4f18\u8d28\u63a5\u5f85\u4f53\u9a8c<\/b><\/p>\n<p>\u75ab\u60c5\u5e26\u52a8\u865a\u62df\u63a5\u5f85\u6280\u672f\u7684\u6d41\u884c\uff0c\u4e3a\u6d3b\u52a8\u573a\u5730\u548c\u529e\u516c\u5ba4\u63d0\u4f9b\u65e0\u63a5\u89e6\u63a5\u5f85\u4f53\u9a8c\u3002\u4f73\u80fd<b>\u865a\u62df\u63a5\u5f85\u65b9\u6848<\/b>\uff0c\u8ba9\u8bbf\u5ba2\u53ef\u5728\u62b5\u8fbe\u65f6\u81ea\u884c\u7528\u4e8c\u7ef4\u7801\u8fdb\u884c\u8bbf\u5ba2\u767b\u8bb0\uff0c\u4f01\u4e1a\u4ea6\u53ef\u9009\u62e9\u5728\u63a5\u5f85\u5904\u653e\u7f6e\u663e\u793a\u5c4f\uff0c\u7528\u4e8e\u663e\u793a\u573a\u5730\u5e73\u9762\u56fe\uff0c\u6307\u5f15\u8bbf\u5ba2\u524d\u5f80\u76ee\u7684\u5730\uff0c\u4e5f\u53ef\u7528\u6765\u5c55\u793a\u76f8\u5173\u4fe1\u606f\u6216\u5e7f\u544a\u3002\u5728\u8bbf\u5ba2\u8fdb\u884c\u767b\u8bb0\u7684\u540c\u65f6\uff0c\u8be5\u7cfb\u7edf\u4f1a\u81ea\u52a8\u901a\u77e5\u88ab\u8bbf\u8005\u3002\u7cfb\u7edf\u8fd8\u53ef\u8fde\u63a5\u7b2c\u4e09\u65b9\u65e5\u5386\uff0c\u4f5c\u4e3a\u4f1a\u8bae\u5ba4\u9884\u7ea6\u7528\u9014\uff0c\u786e\u4fdd\u7cfb\u7edf\u4e2d\u7684\u4f1a\u8bae\u548c\u6d3b\u52a8\u4fe1\u606f\u80fd\u5b9e\u65f6\u66f4\u65b0\u3002<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder7262\">\n<p><a href=\"https:\/\/mma.prnasia.com\/media2\/1709233\/image_821511_25313580.html\" target=\"_blank\" rel=\"nofollow noopener\"><img decoding=\"async\" src=\"https:\/\/www.xinwengao.com\/cn\/wp-content\/uploads\/image_821511_25313580.jpg\" title=\"\u4f73\u80fd\u9999\u6e2f\u4e0e\u65e5\u672c\u56fd\u5bb6\u65c5\u6e38\u5c40\u5728\u672c\u6b21\u6d3b\u52a8\u4e2d\u7684\u5408\u4f5c\u5c55\u793a\u533a\uff0c\uff08\u5de6\uff09\u4f73\u80fd\u9999\u6e2f\u8463\u4e8b\u957f\u53ca\u884c\u653f\u603b\u88c1\u5b88\u6c38\u4fca\u4e00\u5148\u751f\u4e0e\uff08\u53f3\uff09\u65e5\u672c\u56fd\u5bb6\u65c5\u6e38\u5c40\uff08JNTO\uff09\u9999\u6e2f\u4e8b\u52a1\u957f\u836f\u4e38\u88d5\u5148\u751f\u5c55\u793a\u4f7f\u7528\u4f73\u80fd\u4e13\u4e1a\u7684\u6253\u5370\u6280\u672f\uff0c\u5c06\u65e5\u672c\u79cb\u5929\u7684\u7f8e\u4e3d\u98ce\u666f\u5448\u73b0\u4e8e\u773c\u524d\u3002\" alt=\"\u4f73\u80fd\u9999\u6e2f\u4e0e\u65e5\u672c\u56fd\u5bb6\u65c5\u6e38\u5c40\u5728\u672c\u6b21\u6d3b\u52a8\u4e2d\u7684\u5408\u4f5c\u5c55\u793a\u533a\uff0c\uff08\u5de6\uff09\u4f73\u80fd\u9999\u6e2f\u8463\u4e8b\u957f\u53ca\u884c\u653f\u603b\u88c1\u5b88\u6c38\u4fca\u4e00\u5148\u751f\u4e0e\uff08\u53f3\uff09\u65e5\u672c\u56fd\u5bb6\u65c5\u6e38\u5c40\uff08JNTO\uff09\u9999\u6e2f\u4e8b\u52a1\u957f\u836f\u4e38\u88d5\u5148\u751f\u5c55\u793a\u4f7f\u7528\u4f73\u80fd\u4e13\u4e1a\u7684\u6253\u5370\u6280\u672f\uff0c\u5c06\u65e5\u672c\u79cb\u5929\u7684\u7f8e\u4e3d\u98ce\u666f\u5448\u73b0\u4e8e\u773c\u524d\u3002\" \/><\/a><br \/><span>\u4f73\u80fd\u9999\u6e2f\u4e0e\u65e5\u672c\u56fd\u5bb6\u65c5\u6e38\u5c40\u5728\u672c\u6b21\u6d3b\u52a8\u4e2d\u7684\u5408\u4f5c\u5c55\u793a\u533a\uff0c\uff08\u5de6\uff09\u4f73\u80fd\u9999\u6e2f\u8463\u4e8b\u957f\u53ca\u884c\u653f\u603b\u88c1\u5b88\u6c38\u4fca\u4e00\u5148\u751f\u4e0e\uff08\u53f3\uff09\u65e5\u672c\u56fd\u5bb6\u65c5\u6e38\u5c40\uff08JNTO\uff09\u9999\u6e2f\u4e8b\u52a1\u957f\u836f\u4e38\u88d5\u5148\u751f\u5c55\u793a\u4f7f\u7528\u4f73\u80fd\u4e13\u4e1a\u7684\u6253\u5370\u6280\u672f\uff0c\u5c06\u65e5\u672c\u79cb\u5929\u7684\u7f8e\u4e3d\u98ce\u666f\u5448\u73b0\u4e8e\u773c\u524d\u3002<\/span><\/p>\n<\/p><\/div>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder7794\">\n<p><a href=\"https:\/\/mma.prnasia.com\/media2\/1709235\/image_821511_25314249.html\" target=\"_blank\" rel=\"nofollow noopener\"><img decoding=\"async\" src=\"https:\/\/www.xinwengao.com\/cn\/wp-content\/uploads\/image_821511_25314249.jpg\" title=\"\u4f73\u80fd\u9999\u6e2f\u5546\u52a1\u5f71\u50cf\u65b9\u6848\u53ca\u6570\u7801\u5370\u5237\u90e8\u9ad8\u7ea7\u603b\u76d1\u53ca\u603b\u7ecf\u7406\u9648\u5fd7\u521a\u5148\u751f\u4e0e\u884c\u4e1a\u9886\u8896\u5206\u4eab\u8fd0\u7528\u4e0d\u540c\u7684\u5d2d\u65b0\u6570\u5b57\u5316\u6280\u672f\uff0c\u52a9\u4f01\u4e1a\u6570\u5b57\u5316\u8f6c\u578b\u3002\" alt=\"\u4f73\u80fd\u9999\u6e2f\u5546\u52a1\u5f71\u50cf\u65b9\u6848\u53ca\u6570\u7801\u5370\u5237\u90e8\u9ad8\u7ea7\u603b\u76d1\u53ca\u603b\u7ecf\u7406\u9648\u5fd7\u521a\u5148\u751f\u4e0e\u884c\u4e1a\u9886\u8896\u5206\u4eab\u8fd0\u7528\u4e0d\u540c\u7684\u5d2d\u65b0\u6570\u5b57\u5316\u6280\u672f\uff0c\u52a9\u4f01\u4e1a\u6570\u5b57\u5316\u8f6c\u578b\u3002\" \/><\/a><br \/><span>\u4f73\u80fd\u9999\u6e2f\u5546\u52a1\u5f71\u50cf\u65b9\u6848\u53ca\u6570\u7801\u5370\u5237\u90e8\u9ad8\u7ea7\u603b\u76d1\u53ca\u603b\u7ecf\u7406\u9648\u5fd7\u521a\u5148\u751f\u4e0e\u884c\u4e1a\u9886\u8896\u5206\u4eab\u8fd0\u7528\u4e0d\u540c\u7684\u5d2d\u65b0\u6570\u5b57\u5316\u6280\u672f\uff0c\u52a9\u4f01\u4e1a\u6570\u5b57\u5316\u8f6c\u578b\u3002<\/span><\/p>\n<\/p><\/div>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder6304\">\n<p><a href=\"https:\/\/mma.prnasia.com\/media2\/1709237\/image_821511_25314624.html\" target=\"_blank\" rel=\"nofollow noopener\"><img decoding=\"async\" src=\"https:\/\/www.xinwengao.com\/cn\/wp-content\/uploads\/image_821511_25314624.jpg\" title=\"\u662f\u6b21\u300cDX Journey - Achieving Digital Maturity \u300d\u6d3b\u52a8\u5c55\u533a\u4e2d\u5c55\u793a\u4e86\u4f73\u80fd\u9999\u6e2f\u4e0d\u540c\u7684\u5d2d\u65b0\u5546\u4e1a\u65b9\u6848\uff0c\u8ba9\u4f01\u4e1a\u4e86\u89e3\u6570\u5b57\u5316\u8f6c\u578b\u7684\u6210\u719f\u9636\u6bb5\uff0c\u52a9\u4f01\u4e1a\u5236\u5b9a\u5408\u9002\u7684\u53d1\u5c55\u7b56\u7565\u3002\" alt=\"\u662f\u6b21\u300cDX Journey - Achieving Digital Maturity \u300d\u6d3b\u52a8\u5c55\u533a\u4e2d\u5c55\u793a\u4e86\u4f73\u80fd\u9999\u6e2f\u4e0d\u540c\u7684\u5d2d\u65b0\u5546\u4e1a\u65b9\u6848\uff0c\u8ba9\u4f01\u4e1a\u4e86\u89e3\u6570\u5b57\u5316\u8f6c\u578b\u7684\u6210\u719f\u9636\u6bb5\uff0c\u52a9\u4f01\u4e1a\u5236\u5b9a\u5408\u9002\u7684\u53d1\u5c55\u7b56\u7565\u3002\" \/><\/a><br \/><span>\u662f\u6b21\u300cDX Journey &#8211; Achieving Digital Maturity \u300d\u6d3b\u52a8\u5c55\u533a\u4e2d\u5c55\u793a\u4e86\u4f73\u80fd\u9999\u6e2f\u4e0d\u540c\u7684\u5d2d\u65b0\u5546\u4e1a\u65b9\u6848\uff0c\u8ba9\u4f01\u4e1a\u4e86\u89e3\u6570\u5b57\u5316\u8f6c\u578b\u7684\u6210\u719f\u9636\u6bb5\uff0c\u52a9\u4f01\u4e1a\u5236\u5b9a\u5408\u9002\u7684\u53d1\u5c55\u7b56\u7565\u3002<\/span><\/p>\n<\/p><\/div>\n<p><b>\u5173\u4e8e\u4f73\u80fd\u9999\u6e2f\u6709\u9650\u516c\u53f8<\/b><\/p>\n<p>\u4f73\u80fd\u603b\u516c\u53f8\uff08TSE:7751 \/ NYSE:CAJ\uff09\u4e8e1937\u5e74\u4e8e\u65e5\u672c\u521b\u7acb\uff0c\u5176\u524d\u8eab\u4e1c\u4eac\u7cbe\u673a\u5149\u5b66\u7814\u7a76\u6240\u4e8e1934\u5e74\u751f\u4ea7\u65e5\u672c\u9996\u90e835mm\u7126\u5e73\u9762\u5feb\u95e8\u76f8\u673aKwanon\u3002\u4f73\u80fd\u603b\u516c\u53f8\u6210\u7acb\u540e\uff0c\u5c06\u4e1a\u52a1\u63a8\u5e7f\u81f3\u6253\u5370\u673a\u53ca\u590d\u5370\u673a\uff0c\u5e76\u5148\u540e\u4e8e1970\u5e74\u63a8\u51fa\u65e5\u672c\u9996\u53f0\u590d\u5370\u673aNP-1100\uff0c\u53ca1985\u5e74\u63a8\u51fa\u5168\u7403\u7b2c\u4e00\u90e8\u55b7\u58a8\u6253\u5370\u673aBJ-80\u3002\u4f73\u80fd\u5728\u751f\u4ea7\u548c\u7814\u53d1\u5149\u5b66\u5f71\u50cf\u4ea7\u54c1\u65b9\u9762\u7d2f\u79ef\u4e86\u6570\u5341\u5e74\u4e30\u5bcc\u7ecf\u9a8c\uff0c\u4e0d\u65ad\u5e26\u9886\u4e1a\u754c\u5f00\u53d1\u7a81\u7834\u6027\u4ea7\u54c1\uff0c\u6210\u4e3a\u4e1a\u5185\u62e5\u6709\u6700\u591a\u5149\u5b66\u5f71\u50cf\u4e13\u5229\u7684\u79d1\u6280\u516c\u53f8\uff0c\u540c\u65f6\u6301\u7eed\u63a8\u52a8\u6444\u5f71\u6587\u5316\uff0c\u5e76\u4f5c\u51fa\u5353\u8d8a\u7684\u8d21\u732e\u3002\u65f6\u81f3\u4eca\u65e5\uff0c\u4f73\u80fd\u4e1a\u52a1\u904d\u5e03\u5168\u7403\uff0c\u5728\u5f71\u50cf\u4ea7\u54c1\u3001\u529e\u516c\u4ea7\u54c1\u4ee5\u53ca\u5de5\u4e1a\u4ea7\u54c1\u7b49\u9886\u57df\u5747\u5360\u6709\u91cd\u8981\u4f4d\u7f6e\u3002\u622a\u81f32020\u5e7412\u670831\u65e5\uff0c\u4f73\u80fd\u603b\u516c\u53f8\u7684\u5168\u7403\u8425\u4e1a\u603b\u989d\u9ad8\u8fbe303.8\u4ebf\u7f8e\u5143<\/p>\n<p>\u4f73\u80fd\u9999\u6e2f\u6709\u9650\u516c\u53f8\uff08\u4e0b\u79f0\u300c\u4f73\u80fd\u9999\u6e2f\u300d\uff09\u4e8e1971\u5e74\u6210\u7acb\uff0c\u662f\u4f73\u80fd\u603b\u516c\u53f8\u5728\u4e9a\u6d32\u6700\u65e9\u6210\u7acb\u7684\u6d77\u5916\u529e\u4e8b\u5904\u3002\u4f73\u80fd\u9999\u6e2f\u4e3a\u9999\u6e2f\u53ca\u6fb3\u95e8\u7684\u5ba2\u6237\u63d0\u4f9b\u591a\u65b9\u9762\u7684\u5f71\u50cf\u65b9\u6848\uff0c\u5305\u62ec\u5f71\u50cf\u4ea7\u54c1\u53ca\u65b9\u6848\u7684\u9500\u552e\u3001\u5e02\u573a\u63a8\u5e7f\u53ca\u552e\u540e\u670d\u52a1\u7b49\uff0c\u5e76\u4e8e2018\u5e74\u6210\u7acb\u5168\u8d44\u5b50\u516c\u53f8\u4f73\u80fd\u5546\u52a1\u79d1\u6280<span id=\"spanHghltc125\">\uff08<\/span>\u5e7f\u4e1c<span id=\"spanHghlt9ff1\">\uff09<\/span>\u6709\u9650\u516c\u53f8\uff0c\u4e3a\u7ca4\u6e2f\u6fb3\u5927\u6e7e\u533a\u4f01\u4e1a\u63d0\u4f9b\u591a\u65b9\u9762\u667a\u80fd\u5316\u5546\u4e1a\u65b9\u6848\u548c\u4e13\u4e1a\u670d\u52a1\u3002\u9664\u9500\u552e\u4e1a\u52a1\u5916\uff0c\u4f73\u80fd\u9999\u6e2f\u81f4\u529b\u5b9e\u8df5\u4f73\u80fd\u7684\u4f01\u4e1a\u7406\u5ff5\u300c\u5171\u751f\u300d\uff08Kyosei\uff09\uff0c\u79ef\u6781\u63a8\u52a8\u53ca\u53c2\u4e0e\u591a\u9879\u516c\u76ca\u6148\u5584\u53ca\u73af\u4fdd\u6d3b\u52a8\u3002\u6b64\u5916\uff0c\u4f73\u80fd\u9999\u6e2f\u5b9e\u884c\u56fd\u9645\u516c\u8ba4\u7684\u7ba1\u7406\u4f53\u7cfb\uff0c\u83b7\u5f97ISO 9001\u3001ISO 14001\u3001ISO 45001\u53caISO 27001\uff08\u4f73\u80fd\u6570\u7801\u5236\u4f5c\u4e2d\u5fc3\uff09\u8ba4\u8bc1\u3002<\/p>\n<p>\u5982\u6b32\u67e5\u9605\u66f4\u591a\u5173\u4e8e\u4f73\u80fd\u9999\u6e2f\u7684\u8d44\u8baf\uff0c\u8bf7\u6d4f\u89c8\u5b98\u65b9\u7f51\u7ad9 <a target=\"_blank\" href=\"https:\/\/hk.canon\/\" rel=\"nofollow noopener\">https:\/\/hk.canon\/<\/a>&nbsp;<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder0\">  <\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u4ee5\u5d2d\u65b0\u6570\u5b57\u5316\u6280\u672f\u52a9\u4f01\u4e1a\u5728\u4e0d\u65ad\u53d1\u5c55\u7684\u6570\u5b57\u5316\u73af\u5883\u4e2d\u6301\u7eed\u5730\u63d0\u5347\u9002\u5e94\u6027\u548c\u7075\u6d3b\u6027 \u9999\u6e2f2021\u5e7412\u670815\u65e5 \/\u7f8e\u901a\u793e\/ &#8212; \u6570\u5b57\u5316\u8f6c\u578b\u4e0d\u4ec5\u5355\u51ed\u79d1\u6280\u7684\u5e94\u7528\u53ca\u521b\u65b0\uff0c\u66f4\u9700\u8981\u5728\u4e0d\u540c\u7684\u4e1a\u52a1\u8303\u7574\u4e2d\u59a5\u5584\u8fd0\u7528\u9002\u5408\u7684\u6570\u5b57\u5316\u5de5\u5177\uff0c\u4ee5\u8fbe\u5230\u6570\u5b57\u5316\u7684\u9ad8\u7ea7\u6210\u719f\u9636\u6bb5\u3002\u4f73\u80fd\u9999\u6e2f\u4e8e\u5c16\u6c99\u5480\u51ef\u60a6\u9152\u5e97\u4e3e\u529e\u201cDX Journey: Achieving Digital Maturity\u201d\u6d3b\u52a8\uff0c\u9080\u8bf7\u4e86\u5546\u4e1a\u4f19\u4f34\u3001\u884c\u4e1a\u4ee3\u8868\u548c\u4e0d\u540c\u884c\u4e1a\u7684\u5ba2\u6237\u4eb2\u4e34\u73b0\u573a\u53c2\u89c2\uff0c\u4f73\u80fd\u9999\u6e2f\u7684\u4e13\u4e1a\u56e2\u961f\u56f4\u7ed5\u591a\u7ef4\u5ea6\u6570\u5b57\u5316\u8f6c\u578b\u53ca\u6570\u5b57\u5316\u6210\u719f\u5ea6\uff0c\u4e3a\u5ba2\u6237\u63d0\u4f9b\u542f\u53d1\u6027\u7684\u6982\u5ff5\u548c\u5b9e\u7528\u5efa\u8bae\uff0c\u5e76\u5c55\u793a\u4f73\u80fd\u9999\u6e2f\u7684\u6700\u65b0\u4ea7\u54c1\u548c\u5546\u4e1a\u89e3\u51b3\u65b9\u6848\u3002 \u672c\u6b21\u6d3b\u52a8\u7740\u91cd\u4e8e\u5c55\u793a8\u4e2a\u5173\u952e\u4e1a\u52a1\u65b9\u9762\uff1a\u9500\u552e\u3001\u5e02\u573a\u63a8\u5e7f\u3001\u8d22\u52a1\u53ca\u4f1a\u8ba1\u3001\u6cd5\u5f8b\u3001\u8d44\u8baf\u79d1\u6280\u3001\u884c\u653f\u3001\u4eba\u529b\u8d44\u6e90\u548c\u63a5\u5f85\u5904\u3002\u6bcf\u4e2a\u90e8\u95e8\u90fd\u62e5\u6709\u7b26\u5408\u5404\u81ea\u4e1a\u52a1\u5c5e\u6027\u7684\u6570\u5b57\u5316\u8fc7\u7a0b\uff0c\u6240\u4ee5\u9700\u8981\u91c7\u7528\u76f8\u5e94\u7684\u6570\u5b57\u5316\u5de5\u5177\u3002\u900f\u8fc7\u6570\u5b57\u5316\u6210\u719f\u5ea6\u6a21\u578b (Digital Maturity Model\uff0cDMM)\uff0c\u4f01\u4e1a\u53ef\u6839\u636e\u5176\u53d1\u5c55\u7b56\u7565\uff0c\u5236\u8ba2\u72ec\u7279\u4e14\u57fa\u4e8e\u884c\u4e1a\u5bfc\u5411\u7684\u8f6c\u578b\u8ba1\u5212\u3002 \u4f73\u80fd\u9999\u6e2f\u5546\u52a1\u5f71\u50cf\u65b9\u6848\u53ca\u6570\u7801\u5370\u5237\u90e8\u9ad8\u7ea7\u603b\u76d1\u53ca\u603b\u7ecf\u7406\u9648\u5fd7\u521a\u5148\u751f\u8868\u793a\uff1a\u201c\u5355\u9760\u91c7\u7528\u66f4\u591a\u3001\u66f4\u597d\u7684\u65b0\u5174\u6280\u672f\u5e76\u4e0d\u8db3\u591f\uff0c\u6570\u5b57\u5316\u8f6c\u578b\u5fc5\u987b\u4f34\u968f\u5f3a\u5927\u7684\u6570\u5b57\u6587\u5316&nbsp;(Digital Culture)\uff0c\u5e76\u786e\u4fdd\u4e0e\u6301\u4efd\u8005\u3001\u7ec4\u7ec7\u67b6\u6784\u3001\u4e1a\u52a1\u548c\u4f01\u4e1a\u6587\u5316\u4fdd\u6301\u4e00\u81f4\u3002\u201dDMM\u6307\u51fa5\u4e2a\u4f01\u4e1a\u5e94\u5173\u6ce8\u7684\u6838\u5fc3\u8303\u7574\uff0c\u4ee5\u8fbe\u5230\u6570\u5b57\u5316\u6210\u719f\u5ea6\u6a21\u578b\u7684\u6807\u51c6\u3002\u9648\u5fd7\u521a\u5148\u751f\u8865\u5145\uff1a\u201c\u4f01\u4e1a\u53ef\u900f\u8fc7\u5229\u7528DMM\u6765\u8bc4\u4f30\u5176\u672c\u8eab\u7684\u6570\u5b57\u5316\u80fd\u529b (Digital Capabilities) \uff0c\u5148\u51b3\u5b9a\u4f18\u5148\u8f6c\u578b\u7684\u9886\u57df\uff0c\u518d\u5236\u8ba2\u77ed\u671f\u548c\u957f\u671f\u7684\u8ba1\u5212\uff0c\u4ee4\u6574\u4f53\u4e1a\u52a1\u80fd\u529b\u90fd\u53ef\u8fbe\u5230\u9ad8\u7ea7\u6570\u5b57\u5316\u6210\u719f\u5ea6\u6a21\u578b\u7684\u6807\u51c6\u3002\u201d \u6570\u5b57\u5316\u6210\u719f\u5ea6\u6a21\u578b (Digital Maturity Model, DMM) \u76845\u5927\u8303\u7574 \u5ba2\u6236 \u6218\u7565 \u6280\u672f \u64cd\u4f5c \u7ec4\u7ec7\u67b6\u6784\u53ca\u6587\u5316 \u901a\u8fc7\u5ba2\u6237\u5e38\u7528\u6e20\u9053\u6765\u63d0\u5347\u5ba2\u6237\u4f53\u9a8c \u8fd0\u7528\u53ef\u6709\u6548\u589e\u5f3a\u7ade\u4e89\u529b\u7684\u65b9\u5f0f\u8fdb\u884c\u8f6c\u578b\u548c\u8fd0\u8425 \u5584\u7528\u9002\u5f53\u7684\u5de5\u5177\u6709\u6548\u5730\u8fdb\u884c\u6570\u636e\u5904\u7406 \u4f18\u5316\u53ca\u6539\u8fdb\u4e0d\u540c\u4e1a\u52a1\u65b9\u9762\u7684\u8fd0\u8425 \u901a\u8fc7\u6cbb\u7406\u548c\u4eba\u624d\u7ba1\u7406\u9f13\u52b1\u6570\u5b57\u6587\u5316 &nbsp; \u8d85\u8d8a\u4f20\u7edf\u754c\u9650 \u79d1\u6280\u4e0e\u65f6\u5e76\u8fdb\uff0c\u4f01\u4e1a\u8ffd\u6c42\u5f00\u653e\u7684\u667a\u80fd\u4e14\u517c\u5bb9\u6027\u9ad8\u7684\u7cfb\u7edf\uff0c\u4ee5\u63d0\u5347\u7ade\u4e89\u4f18\u52bf\u3002\u4f73\u80fdIRISXtract\u6570\u636e\u64b7\u53d6\u65b9\u6848\u662f\u7531\u4eba\u5de5\u667a\u80fd\u9a71\u52a8\uff0c\u4ece\u6587\u4ef6\u626b\u63cf\u3001\u5206\u7c7b\u3001\u6570\u636e\u64b7\u53d6\u3001\u521b\u5efa\u7d22\u5f15\uff0c\u5230\u5f52\u6863\u548c\u5206\u53d1\uff0c\u6574\u4e2a\u8fc7\u7a0b\u90fd\u4e0d\u518d\u9700\u8981\u4f9d\u8d56\u4e00\u5957\u7279\u5b9a\u7684\u6a21\u677f\u6216\u89c4\u5219\u53bb\u8fdb\u884c\u6307\u5b9a\u533a\u57dfOCR\u3002IRISXtract\u7684\u6570\u636e\u64b7\u53d6\u6280\u672f\u65e0\u9700\u53c2\u8003\u6a21\u677f\u3001\u6807\u51c6\u683c\u5f0f\u6216\u624b\u52a8\u914d\u7f6e\uff0c\u4fbf\u80fd\u81ea\u4e3b\u8fdb\u884c\u5168\u6587\u6570\u636e\u64b7\u53d6\u3002 \u6b64\u5916\uff0c\u4ece\u591a\u4e2a\u6e20\u9053\u63a5\u6536\u7684\u4e0d\u540c\u6587\u4ef6\u7c7b\u578b\uff0c\u5305\u62ec\u7eb8\u8d28\u6587\u4ef6\u3001\u7535\u5b50\u6587\u4ef6\u548c\u7535\u5b50\u90ae\u4ef6\u7b49\uff0cIRISXtract\u90fd\u53ef\u8fdb\u884c\u6570\u636e\u64b7\u53d6\uff0c\u6700\u5feb\u53ef\u4e8e1\u79d2\u5185\u64b7\u53d6\u591a\u8fbe8\u5343\u4e07\u4e2a\u5730\u5740\u6570\u636e\u3002\u6240\u64b7\u53d6\u7684\u6570\u636e\u53ef\u4e0a\u4f20\u5230\u4f01\u4e1a\u73b0\u6709\u7684\u6587\u4ef6\u7ba1\u7406\u7cfb\u7edf\uff0c\u7ee7\u800c\u8fdb\u5165\u5ba1\u6279\u6d41\u7a0b\u5e76\u5b58\u6863\u3002\u8be5\u65b9\u6848\u5185\u7f6e\u7684\u4eba\u5de5\u667a\u80fd\u548c\u673a\u5668\u5b66\u4e60\u6280\u672f\u53ef\u4e0d\u65ad\u63d0\u9ad8\u6570\u636e\u5904\u7406\u7684\u51c6\u786e\u6027\uff0c\u4ee3\u66ff\u4eba\u624b\u5b8c\u6210\u5355\u8c03\u4e4f\u5473\u4e14\u91cd\u590d\u6027\u9ad8\u7684\u5de5\u4f5c\uff0c\u8ba9\u5458\u5de5\u4f53\u9a8c\u66f4\u9ad8\u6548\u3001\u66f4\u7075\u6d3b\u7684\u6570\u636e\u64b7\u53d6\u6d41\u7a0b\uff0c\u6709\u6548\u63d0\u9ad8\u5458\u5de5\u7684\u6ee1\u610f\u5ea6\u3001\u58eb\u6c14\u548c\u5de5\u4f5c\u6548\u7387\u3002\u56e0\u6b64\uff0c\u4f01\u4e1a\u4fbf\u80fd\u91ca\u653e\u66f4\u591a\u7684\u4eba\u529b\u53bb\u53d1\u5c55\u6838\u5fc3\u4e1a\u52a1\uff0c\u4ece\u800c\u5927\u5927\u63d0\u5347\u7ade\u4e89\u4f18\u52bf\u3002 \u589e\u52a0\u5ba2\u6237\u53c2\u4e0e\u5ea6 \u5728\u7ade\u4e89\u6fc0\u70c8\u7684\u5e02\u573a\u4e2d\uff0c\u5ba2\u6237\u4e5f\u53d8\u5f97\u66f4\u7cbe\u660e\uff0c\u6570\u5b57\u5316\u79d1\u6280\u7684\u5e7f\u6cdb\u5e94\u7528\u66f4\u4ee4\u54c1\u724c\u4e0e\u6d88\u8d39\u8005\u4e4b\u95f4\u7684\u4e92\u52a8\u500d\u589e\u3002\u4f73\u80fd\u5ba2\u6237\u4f53\u9a8c\u7ba1\u7406\u65b9\u6848&nbsp;(Customer Communication Management, CCM) \u53ef\u5229\u7528\u5927\u6570\u636e\u8fdb\u884c\u6570\u636e\u6316\u6398\uff0c\u5e76\u901a\u8fc7\u5f3a\u5927\u3001\u4e2a\u6027\u5316\u548c\u6709\u6548\u7684\u6c9f\u901a\u4f7f\u4f01\u4e1a\u4e0e\u5ba2\u6237\u7684\u4e92\u52a8\u8fdb\u5165\u65b0\u7eaa\u5143\u3002 CCM\u5c06\u6765\u81ea\u4e0d\u540c\u4f01\u4e1a\u7cfb\u7edf\u7684\u5ba2\u6237\u6570\u636e\u7b80\u5316\u5e76\u96c6\u4e2d\u50a8\u5b58\u5230\u4e2d\u592e\u7ba1\u7406\u5e73\u53f0\uff0c\u534f\u52a9\u62e5\u6709\u5e9e\u5927\u5ba2\u6237\u6570\u636e\u5e93\u7684\u4f01\u4e1a\uff0c\u5982\u94f6\u884c\u3001\u4fdd\u9669\u516c\u53f8\u548c\u8d85\u7ea7\u5e02\u573a\u7b49\uff0c\u5728\u77ed\u77ed\u51e0\u5c0f\u65f6\u5185\u751f\u6210\u6570\u767e\u4e07\u4e2a\u53ef\u4ee5\u8fde\u63a5\u5168\u6e20\u9053 (Omni-Channel) \u7684\u4e2a\u6027\u5316\u4fe1\u606f\u3002\u8fd9\u4e9b\u4fe1\u606f\u7b26\u5408\u54c1\u724c\u5f62\u8c61\uff0c\u5373\u65f6\u53ef\u7528\uff0c\u5e76\u5177\u5907\u4e00\u81f4\u6027\uff0c\u8ba9\u5ba2\u6237\u6c9f\u901a\u7ba1\u7406\u53d8\u5f97\u66f4\u52a0\u5feb\u6377\u548c\u7b80\u6613\u3002 \u9762\u5bf9\u6d77\u91cf\u6570\u636e\uff0c\u4f9d\u8d56\u4eba\u624b\u5904\u7406\u548c\u5206\u7c7b\u4e0d\u4ec5\u662f\u76f8\u5f53\u8017\u65f6\u7684\u5de5\u4f5c\uff0c\u4e14\u6570\u636e\u51c6\u786e\u6027\u4f4e\uff0c\u8fc7\u7a0b\u91cd\u590d\u8fc7\u4e8e\u67af\u71e5\u4e4f\u5473\u3002\u7136\u800c\uff0c\u82e5\u5c06\u6570\u636e\u5904\u7406\u5916\u5224\u51fa\u53bb\uff0c\u53ef\u80fd\u4f1a\u5bfc\u81f4\u6210\u672c\u9ad8\u6da8\u3001\u5468\u8f6c\u65f6\u95f4\u957f\u548c\u654f\u611f\u6570\u636e\u6cc4\u6f0f\u7b49\u95ee\u9898\u7684\u53d1\u751f\u3002&nbsp;CCM\u5b9e\u73b0\u6570\u636e\u5904\u7406\u81ea\u52a8\u5316\uff0c\u4f7f\u7528\u4f4e\u4ee3\u7801\u6216\u65e0\u4ee3\u7801\u7f16\u7a0b\uff0c\u7b80\u6613\u64cd\u4f5c\u6d41\u7a0b\uff0c\u7cbe\u51c6\u5207\u5408\u5185\u90e8\u8425\u9500\u7b56\u7565\u7684\u9700\u6c42\u3002 \u6ee1\u8db3\u591a\u6837\u5316\u9700\u6c42 \u5168\u7403\u4e91\u7aef\u670d\u52a1\u7684\u91c7\u7528\u5c06\u7ee7\u7eed\u5feb\u901f\u589e\u52a0\uff0c\u9884\u8ba12022\u5e74\u5c06\u8d85\u8fc74,820\u4ebf\u7f8e\u5143\uff0c\u4e0e\u53bb\u5e74\u540c\u671f\u76f8\u6bd4\u589e\u957f 54%\u3002\u53ef\u662f\uff0c\u4ecd\u6709\u4e9b\u4f01\u4e1a\u9009\u7528\u4f20\u7edf\u5b9e\u4f53\u4f3a\u670d\u5668\uff0c\u539f\u56e0\u662f\u4f20\u7edf\u5b9e\u4f53\u4f3a\u670d\u5668\u5177\u5907\u5f3a\u5927\u5b89\u5168\u6027\u3001\u66f4\u5927\u638c\u63a7\u6743\uff0c\u4ee5\u53ca\u5207\u5408\u4e1a\u52a1\u9700\u6c42\u3002\u4e3a\u8fbe\u5230\u4e24\u5168\u5176\u7f8e\uff0c\u4f73\u80fduniFLOW\u8f93\u51fa\u7ba1\u7406\u65b9\u6848\u8fd0\u7528\u4e86\u6df7\u5408\u6280\u672f\uff0c\u7ed3\u5408\u5b9e\u4f53\u4f3a\u670d\u5668\u4e0e\u4e91\u7aef\u8d44\u6e90\uff0c\u5c06\u6253\u5370\u548c\u626b\u63cf\u670d\u52a1\u5408\u5e76\u6210\u9ad8\u5ea6\u7075\u6d3b\u7684\u6df7\u5408\u7cfb\u7edf\uff0c\u4ee5\u53d1\u6325\u4e92\u8865\u4f18\u52bf\u3002\u7528\u6237\u53ef\u968f\u65f6\u5728uniFLOW Online\u4e0a\u5c06\u6253\u5370\u4f5c\u4e1a\u4e0b\u8f7d\u5230\u4f3a\u670d\u5668\uff0c\u518d\u8fdb\u884c\u5982\u9884\u7b97\u63a7\u5236\u7b49\u64cd\u4f5c\u3002\u7528\u6237\u4e5f\u53ef\u4eab\u7528\u66f4\u591a\u7531uniFLOW Online\u63d0\u4f9b\u7684\u6253\u5370\u4f5c\u4e1a\u63d0\u4ea4\u65b9\u5f0f\u8fdb\u884c\u6253\u5370\u3002\u8be5\u6df7\u5408\u7cfb\u7edf\u540c\u65f6\u5177\u5907\u53ef\u6269\u5c55\u6027\u3001\u5373\u65f6\u8fd0\u884c\u53ca\u66f4\u957f\u7684\u6b63\u5e38\u8fd0\u4f5c\u65f6\u95f4\uff0c\u9002\u7528\u4e8e\u4e0d\u540c\u89c4\u6a21\u548c\u884c\u4e1a\u7684\u516c\u53f8\u3002 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More<\/a><\/p>\n","protected":false},"author":556,"featured_media":56505,"comment_status":"close","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1965],"tags":[],"class_list":["post-56499","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-partnerships"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.xinwengao.com\/cn\/wp-json\/wp\/v2\/posts\/56499","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xinwengao.com\/cn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.xinwengao.com\/cn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.xinwengao.com\/cn\/wp-json\/wp\/v2\/users\/556"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xinwengao.com\/cn\/wp-json\/wp\/v2\/comments?post=56499"}],"version-history":[{"count":1,"href":"https:\/\/www.xinwengao.com\/cn\/wp-json\/wp\/v2\/posts\/56499\/revisions"}],"predecessor-version":[{"id":56504,"href":"https:\/\/www.xinwengao.com\/cn\/wp-json\/wp\/v2\/posts\/56499\/revisions\/56504"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.xinwengao.com\/cn\/wp-json\/wp\/v2\/media\/56505"}],"wp:attachment":[{"href":"https:\/\/www.xinwengao.com\/cn\/wp-json\/wp\/v2\/media?parent=56499"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.xinwengao.com\/cn\/wp-json\/wp\/v2\/categories?post=56499"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.xinwengao.com\/cn\/wp-json\/wp\/v2\/tags?post=56499"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}